Having read other reviews cound not believe it could be so good, but it is every thing people say. Suite were spacious and well equiped with 2 TVs, Hairdryer, table and chairs and a sofa bed. We were in Block C overlooking the quiet pool and it was.All the sports and games during the day were at the "noisy" pool... more

We booked this hotel as part of a package at very short notice following the excellent reviewson Tripadvisor. We travelled with our 7 month and 3 year old, stayed for a week between 6-13 Nov; we were all inclusive and paid £995 through Thomas Cook. Apologies for the length of this report.... There were a couple of minor niggles, but... more

I went with my mother, aunt and grandmother - we all had a fantastic time. The whole resort was well maintained and staff were really helpfull. It never felt too crowded even though so many people were there. The choice of food at the buffet couldn't have been any better. The thermal spa was really good - we went twice!... more

I would just like to echo all the positive comments about this hotel. We went over half term and had a great time. Not many people seem to mention that the gym is fabulous. Only negative is I thought the food went downhill following the take over on November 1st. I hope the new owners try to keep up the... more

Yes I know , I deserve a slap it seems !!. But I have issues with the hard working understaffed animations team. Yes I KNOW they're short on staff but there's no point having a timetable if you're not going to stick to it. A number of times we turned up to partake only to find out that the activity... more

This is the first time we have been on an all-inclusive holiday as we always self cater. Boy is this place fantastic! We have been holidaying in Los Gigantes for the past 8 years and know the region pretty well. Decided to book this place for a week as there is not much for the kids age 8 and 11... more

I can only reiterate what everyone else seems to be saying. This place is truly fantastic in all departments. Our favourite part was the thermal circuit spa experience - it's amazing, you have to try it. All staff, particularly restaurant staff were friendly and exceptionally good. It is true that there is no real need to leave the hotel but... more

just got back yesterday and let me tell ya proper good place to stay. myself ,my wife and kids age 9 and 7 had a week there and we were that impressed we shall be returning next year. as a rule we dont visit the same place twice but this is an exception. huge place shedloads to do for the... more

We went to this hotel earlier this year and had an excellent time, everybody well catered for, however I have noticed that this hotel is no longer owned by the Spring group. (as of 1st Nov 2009) I wonder how this will impact n things like the kids club, which my kids really enjoyed, I must admit it is making... more