We needed to saty near CrossHouse found this on web sight staff very good meal was better than some posh hotels room cleal not what it looked like on web but still very clean and tidy,Only problem we could not lock our door from the outside im sure if we had said they would have fixed it.We had to leave... More

Having dined and attended numerous weddings at Burnhouse Manor over the years, it was a natural choice as our function for a recent farewell family meal. We had a party of 19, some of which required various dietary meals (veggie/vegan/dairy free etc) and I have to say the staff, Clare in particular, were excellent in getting this organised for us.... More

While you may not have to queue in town to meet Santa, prepare for bitter disappointment if you think that the 'famous lunch with Santa' is any kind of relaxing alternative. The Amazing grotto is some twinkly lights and inflatable decorations concealed by pegged up white linen at the entrance of the main dining room. Children have to wait until... More

My son got married at the Burnhouse earlier this year and after reading some of the previous reviews, I just want to commend the Manager/Wedding Coordinator Louize as I believe that without her there would be weddings. We visited the hotel often in the run up to the wedding and on EVERY visit Louize was there and working very hard,... More

Wedding held here in August it was a lovely dayand the sun shone.Very disappointed we were served the wrong canapes during photos and the buffet wasnt what was ordered .I would have liked to have tasted these infamous haggis balls but we never got them.Felt that we were brushed aside and the bride and and groom was promised this and... More

I got married here couple months back ,and it was a fantastic day everyone of my guests thoughly enjoyed themselves even commenting on best wedding they had been too, no stuffiness like some 5 star hotels have LOuize and her staff couldn't have been more helpful and nobody complained about the rooms, food was excellent too ,reasonable prices at bar... More

I was emailed 2 days before I was due to attend my cousins wedding to be told that they could no longer accomodate me at the Hotel, this was a room that I had booked 5 months before. While offered alternative accomodation which was not excepted, and caused a family arguement. I am still awaiting a reply to my email... More

We had our Wedding at Burnhouse Manor and we were both left feeling bitterly disappointed with the hotel and staff. I was staying in the hotel the night before with my Aunt and the room they gave us was a joke, extermelly old fashioned, very small and to be honest a bit smelly. the windows were disgusting and you couldn't... More

Stayed here for a family wedding.The rooms were small, tired and rather disappoining for the cost of stay. The beds were really hard and uncomfortable. The furnishings were well used and carpets were thread worn and coming away from the stair. We were requested to pay for the room prior to viewing our rooms. The hotel appears to specailize in... More