Well somebody should really adjust the rating of this hotel. Heating turned off in our room, it took 8 hours to get it to normal. The bathroom has seen probably world war 2, [--] shampoo and shower gel. The well rated breakfast was average, cold eggs, orange juice from the box and even american hotels have better coffee. Service? 2... More

Attended a corporate conference here and felt that this hotel did not live up to its 5 star rating. Room was nice but public areas were a bit faded and in need of some attention. Conference dinner was poor, with the meal being dry and unappetising. Breakfast was good tho with a good selection. More

The location and the restaurant is really why you stay here. The rooms are basic but quite large. Basic to none amenities and impossible to get the right temperature. Long corridors and different levels. Restaurant is nice and the food is really good. Staff is ok, but not very service minded. More

Perhaps it's my fault to expect too much from 5 stars. Location very nice - on a lake side, not far from Brussels. Spacious rooms but furniture bit "tired". There was a problem with our room, staff seemed to be bit lost but finally problem was solved. Spa - the reason we have chosen this hotel was spa- we thought... More

I stayed here for a work conference in November 2011. The first thing to note about this hotel is that it is in the Belgian countryside a long way outside of Brussels. Fine if you are looking for some R&R but I was using it as a base for Brussels and I had to take numerous taxis into Brussels costing... More

I always tent to emphasize value for money. One cannot expect the same level of comfort and service between a Four Seasons at EUR 800 a night and a boutique hotel at EUR 100 a night. I was very happily surprised with this hotel considering the price paid. Rooms are big, bright and clean with all the necessary amenities, except... More

The hotel is about the best you can find in the area. Set on a small lake the main building is attractive though the wing with the rooms and health club looks more industrial. The rooms are spacious and comfortable and the breakfast buffet was good. Internet access is overpriced at 15 euros for 24 hours. If you don't fancy... More

A nearby business meeting meant a hotel stay in an area I'd otherwise never visit. Hotel du Lac looked like a good bet. I'm not sure it lived up to it's 'Lakeside Spa' status but to be fair I didn't have time to visit their spa/gym facilities. The staff were attentive, accommodating & friendly; when I wasn't happy with the... More

As my taxi pulled up I was quite excited to see the lake and the promising chateau. Whilst the exterior was charmingly worn, the interior was disgustingly dated and run down. Staff were mixed -- we got smiles, but rarely were the responses helpful. Another guest and I separately requested different housekeeping products (razor, toothpaste) and neither one of us... More