Reception, pool and gardens immaculate on arrival. Room adequate and spacious but dull and basic. Rooms have not been designed and maintained to the same standard as the public areas. When we were there for four night there was only one other couple staying for 2 nights during that period. Is the hotel a failing business or suffering from the... more

we stayed at the mermaid in december , during our dive trip , it proved to be a very nice , small hotel , well laid out , rooms were clean , larger than expected , and the staff was very nice , the only problem was that while we were there the rooms were not cleaned unless we asked... more

Stayed at the Mermaid for a 2-night business trip, and was pleasantly surprised at the TT$595 rate which included breakfast - other hotels/guest houses in the area were charging TT$700 without breakfast. The rooms are comfortable enough with a/c, TV and two double beds. My only complaint was that the porch did not appear to have been cleaned before my... more

We were recommended to the Mermaid by friends who went in March and stayed on bed and breakfast, but as we were on a budget we thought we would book the ultra all inclusive. At least that way, we knew all food and beverage costs were covered. What a fortuitous decision. Instead of the usual buffet style dining we had... more

my little ones and i needed a place to stay en route from europe to the grenadines and stayed at the mermaid hotel in tobago. what a pity we had only two nights there! the place is very well kept and the staff extremly friendly and helpful. we had quite a few nice chats, felt very welcome and could really... more

We have just returned from the mermaid hotel in Tobago.The owners, and staff were friendly and polite at all times and couldnt do enough for you. The all inclusive food and drinks were first class.The beaches are also excellent.. You must get yourself down to pidgeon point beach and do the boat trip. This beach is about a 20 minute... more

The Mermaid is a smallish hotel about 5 minutes walk from the airport and 5 minutes from Store bay Beach. However just because its not sea front don't let it put you off, the walk is lovely and you can not hear the airport at all. We also managed to walk to Pigeon Point in about 15 minutes, again a... more

This is a basic 2 star hotel. It is clean and well maintained. The property is about 1 year old. The bathrooms were clean and towels were changed daily. Breakfast is included in the price of the room, though the menu is limited. The staff is friendly and will make recommendations for tours, restaurants, etc. Tobago is small and easy... more

My partner and I stayed at the Mermaid Hotel in Tobago and were delighted with our stay. The hotel has 19 rooms, a swimming pool and is in a very quiet area albeit near the airport (very few flights a day, don't compare to Heathrow !). The rooms were clean and the staff extremely friendly. The hotel is a 15... more