10 day ski trip during Feb 2013 stayed in room 275, standard western twin with ensuite. Room was bigger than expected, clean & well presented. Sufficient shelves for storage but hanging space was limited. Bathroom was adequate if a little on the small size with a shower in bath arrangement. Toilet was separate. Mirror was lacking height for the tall.... More

Wow, talk about a time warp... it seems they took architectral advice from the 1960's soviet era....and the breakfast....if you like corn flakes with full cream milk and sugar, with a cold fried egg you have found a home....BUT, the plus side is onsen onsite and next door to the quad lift, so great opportunity for first tracks.....

The hotel is dated. Breakfast buffet selection is ok but I have seen better. We booked a triple room and its basically a twim room and they cramp another bed in there, it left very little space for opening suitcases. My biggest problem with this hotel is housekepping. During our 5-nts stay, 4 items gone missing from our room: shaving... More

First time to Niseko and picked this hotel based on accessibility to ski school and price, given that we went as a family with 2 young children. Our experience was better than expected, largely because the hotel is really located just next to the ski school that my family signed up for lessons. Good selection of restaurants in and outside... More

I've stayed here several every two years four times now with family and friends. The rooms are a little dated but the location is second to none! Nothing better than skiing right up to the door of your hotel. The dinner buffets are great for the money and I didn't realy have to deal with the staff at all except... More

The Ace ski lift is just outside the hotel side exit via the ski lockers. You can also ski down a gentle slope to reach the Ace Family lift. From the Ace I or II lift you can ski towards the King's lift and ski back to the hotel again coming down near the Ace family path. The Grand Hirafu... More

We stayed here for 5 nights, and am very happy we chose this hotel. We had a triple room, and they gave us a corner room which had a little extra space with a tiny sofa. It was still okay for us as we didn't stay in the room much. However, it would be good to have a little more... More

Did not stay here but visited the onsen a couple of times during my season in Hirafu. It's not the cheapest nor the best onsen in Hirafu but you won't go wrong here. All the facilities you need with a outdoor and indoor pool, sauna, and cold pool. Another thing is it's the closest onsen to the lifts so maybe... More

The hotel is built for people who love to ski with equipment rental and lockers next to building. What is truly outstanding is the outdoor onsen where snow flakes fall lightly on the face. And to stretch the muscles, a great Olympic sized swimming pool. Buffet breakfast- must try the freshly made yoghurt. It is unequalled!