I have previously stayed at this hotel and was not particularly impressed with the standard.
I wanted to give the hotel a second chance.
We arrived at the hotel at about 11 and we were checked in. The receptionist could also state that we were upgraded to an executive room.
The room was not much to brag about, but access...
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Reviewed 29 May 2011
Dear Guest,
Thank you for sharing your experiences at Tripadvisor. Ultimately, you serve as the best quality auditor.
We are pleased to notice you had a most enjoyable stay with us in the hotel! Thank you for your compliments towards the service, acknowledgment due to your loyalty, breakfast and location.
I also noticed your comments regarding the design, I am...
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We stayed in this hotel for one night, before leaving on an early flight from Amsterdam Airport. The location is quite convinient, about a 10 minute walk from the departure and arrival halls.
The hotel lobby and restaurant looks very nice and recently updated. The room however was very old and not very large. Also, the bathroom was very worn...
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Dear Guest,
Thank you for your review at Tripadvisor, we appreciate our guests feedback.
A new 433-room Hilton hotel will be developed at Schiphol airport, to replace the existing hotel, with the opening scheduled for 2015. The new hotel will be build next to the current Hilton hotel and will operate untill the new Hilton Hotel opens in 2015.
For...
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The Hilton Airport Amsterdam is just another Hilton...nothing special. The rooms were clean and well decorated. It is very convenient to the airport (500 meters) and has a free shuttle service. If you want to go downtown, the train station is located right under the airport. For about $8 euros, you can get a round trip ticket from Schiphol Airport...
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Dear Guest,
Thank you for your comments at Tripadvisor.
We are pleased to notice you had a most comfortable stay with us in the hotel also due to our location & services.
Looking forward to welcome you back with us in the hotel.
Hospitality yours,
Desi Janson
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We stayed two nights at this hotel after spending 10 days on a river cruise. We were delighted that the hotel was able to upgrade us to a corner suite with Executive Lounge privileges. The room was large, but the walls were dirty and dinged up. The wallpaper was peeling off. And the bed was very hard. The Lounge was...
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Dear Guest,
Thank you for sharing your experiences as Tripadvisor, we appreciate our guests feedback and compliments.
We are pleased to notice that you had a most enjoyable stay with us in the hotel after your River Cruise.
Much to my regret that you had to wait for the elevator, I can imagine that this not contribute to a hassle-free...
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As stated by other reviewers, this hotel was chosen due to its proximity to the airport and for a quick overnight stay - seemed ideal. That idea quickly vanished after waiting for a hotel shuttle for 30 minutes and then calling the hotel to inquire whether there was a problem. They stated "No, I will contact the driver and have...
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Dear Guest,
Thank you for your review at Tripadvisor, your feedback is incredibly valuable to us, as it best evaluates our product and service offerings!
Unfortunately, we were not able to provide you a most comfortable stay with us in the hotel for which I duly regret. I would like to apologize about the inconveniences you encountered regarding the Shuttle...
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Convenient as a stopover hotel, but nothing more than that. Rooms are small and hot. Repacking your suitcase is a challenge here. So if you have a little more time get away from the airport and stay in a decent hotelroom.
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Dear Guest,
Thank you for your review at Tripadvisor, we appreciate our guests feedback and compliments.
We do have different room types, of which some are slightly smaller, all offered within the same price structure. I do apologize for not having arranged a slightly larger room.
I do hope to have the pleasure to welcome you back to our hotel...
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I spent 2 weeknights here while traveling on business. The business I was visiting was close to the airport. If you have business closer to city center, I would recommend staying in City Center. I had to laugh as I had told my boss that we would stay at the airport for convenience, but 5 minutes into the walk to...
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Dear Guest,
Thank you for your review at Tripadvisor!
I am pleased to notice that you had a most enjoyable stay with us in the hotel.
Thank you for your compliments regarding the friendliness of our team members.
Looking forward to have the pleasure to welcome you back to our hotel.
Hospitality Yours.
Desi Janson
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I stayed here for one night on a business trip en route to Krakow. At $280 for a room you are clearly paying for the convenience of being at the airport. The hotel is a 10 minute walk from baggage claim. With the exception of the last 100 yards the walk is inside. My room was ready for me when...
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Dear Guest,
Thank you for your review at Tripadvisor, this is appreciated!
I am pleased to notice we were able to provide you the Early Check-in which is convenient after a long-flihht.
Looking forward to have the pleasure to welcome you back upon a future trip to the Schiphol area.
Hospitality Yours,
Desi Janson
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The last few years I stayed on regular basis in this hotel. Convenient, and nicely prized. The argument another airport hotel uses, namely that they are the only hotel to be reached without leaving the terminal, is as such, correct, however it is only 50 yards or so one has to be in the open, even less if you take...
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Dear Guest,
We are very pleased to read your review, thank you for sharing your experiences. We ahve shared your notes within our team.
We look forward to welcome you back with us in the hotel, your home away from home.
Hospitality Yours,
Desi Janson
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The hotel did not have the rooms ready, I asked for taxi's to be booked and they were not done. Rooms pretty depressingly drab. However reasonably priced and convenient. Beds very comfortable and decent size television.
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Dear Guest,
Your feedback is incredibly valuable to us, as it best evaluates our product and service offerings. Ultimately, you serve as the best quality auditor!
I would like to apologize the inconveniences your encountered regarding the taxi services and much to my regret the room was not ready at the time of your arrival.
Thank you for your compliments...
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