Excellent hotel, very freindly and helpful staff, good food- excellent breakfast buffet, very clean, swimming pool, good bar, close to ski bus stop, nice little village, 3 miles from innsbruck with free bus if wearing lift pass, would recommend to all- families,couples, old and young, something for everyone, will be returning next year for sure.

Stayed here as part of our 1st ever skiing holiday in Feb.2013.Staff were all friendly and helpful and were all very efficient.We were surprised how helpful everyone we met were, hotel staff,everyone associated with the ski centre ,local shopkeepers,and people we met just walking through the town.It has to be the friendliest place we have stayed at and everyone we... More

Staff friendly, hotel, rooms and beds and facilities more than satisfactory. Value for money! People who made a complaint on this hotel came with the wrong expectatations. We will return for sure to have a perfect family ski holiday

Family of 9. Good value and great food. Place to keep your ski stuff and close to bus to Axamer Lizum. Friendly bar and strong internet (you have to pay 10 euro... should be free) .. inclusive red wine could be improved but draft beer ok.Fantastic bar service.

Compared to the first part of our holiday in Lake Garda, Italy on this trip with Newmarket Holidays, this hotel was perfect, ideally situated, with lovely helpful and efficient staff. Everything was clean and their medium House white wine the best I have ever tasted for only 2 Euros per glass - best to have a carafe! The manager was... More

Stayed at this hotel in Gotzens for 4 nights/5 days as part of a final stay with a Newmarket holiday to Italy & Austria. From the moment we arrived management and staff greeted us with a warm welcome and could not do enough for us from start to finish. The manager/owner brought the personal touch from helping with our cases... More

Eventually got moved into the Edelweiss Hotel, whilst on a Newmarket holidays Italian Lakes/ Austrian Tyrol holiday, having first been put into their sister hotel the Club Hotel in Gotzens, which is 2 minutes walk away. I would not have put my dog in the room we were given there as it was filthy, broken down and worn out. However,... More

Stayed at the Hotel Eidelweiss as part of a Newmarket Air Holiday to the Austrian Tyrol and Lake Garda. Having spent a disappointing stay at the Hotel Geier in Torbole - what a pleasant surprise we had on arriving at the Eidelweiss. From the moment we booked in the Management and staff showed their professional approach to all aspects of... More

The rating depends on what room you are allocated. The rooms 200 and 300 series look as though they have sensational views with verandas and geranium flowers and may rate 5. We were allocated a room in the cellar. These rooms in the range 51 to 56 are fifteen feet below the coach park which is at ground level and... More