after a 4 hour drive , we were expecting to have a relaxing evening and it was the exact opposite.we arrived at 9 pm and our room was filthy,garbage on deck, garbage can and recycle bins were full sitting in the kitchen.fridge door was stuck shut due to mystery liquid.pile of towels in the filthy bathroom,bed was not only unmade... More

Was with a group of people and spent 2 nights there. Some rooms were ok but some were in need of repair. Overall it was slightly below expectation. But we did get a good price. So that was good. For budget travellers, the kitchenette could be a plus. More

Visited Mountain Springs Resort and had an awesome experience. The location to the main scene of the village is far enough away we were able to enjoy peace and quiet when we returned to a nicely renovated suite. Had fun using the BBQ areas and later relaxed over a great meal on our private patio. Staff were very friendly and... More

Stayed here two days in February. Upon arrival with my son they showed me to something completely different from the website pictures. When I complained they said they were full and essentially could do nothing for me. We were shown a different larger "chalet" that was even more rundown than the first! I WILL NEVER STAY HERE AGAIN. If you... More

We have stayed in the Westin Trillium before so we had great expectations from this property that was priced comparably. Turned out there was no comparison. called to arrive early..confirmed room was ready.. on arrival we were given another room that was not ready and took 1 hour to get us into the room. (many many other guests were situated... More

We went for a week and was 1st time to area. Place was very clean and room was good. Staff was very friendly. Shuttle to village near by was convient. Had lots of shops and resturants to try out. Wish the resturant on the site was open more and breakfest wasn't that great, cerel and bagels. (We also came last... More

From the minute we walked to the front desk the girl was courteous, friendly and happy to help us with anything we needed. We also had an unexplected pleasant suprise that breakfast and pool towels were included. Once we enter our room 715, we were welcomed with comfortable and new accomodations. But most of all it was very clean!!! The... More

The hotel was okay, the room had up-to-date ammenities, but the room was a little dirty there were chips under the couch. Would it hurt to move the couch to vacumn? Secondly the pull out had no sheets. It is a little overpriced for what it is. I did find the hotel staff to be somewhat pretentious. They give enough... More

We spent Easter weekend here and had an awesome experience! Kayla at the front desk was very helpful, friendly and knowledgeable. A true professional. Our two bedroom loft was clean and inviting, with vista's of Blue Mountain right outside our balconies. The 'Village of BM' perhaps a two minute drive. Collingwood, a ten minute drive. Close. The full kitchen had... More