My husband and I went with a group of 18 other adults to this resort from 6/19 thru 6/26. Overall, the experience was great but had a few bumps in the road along the way. Rooms: They were spacious and very clean. Never had a real problem with the housekeeping although we did not always get extra service when we... more

Background: Group of 20 adults ages 30 to 50. Stayed 7 nights 8 days. I have a breakdown of all things. Resort: Was smaller than I thought but very well kept. Was always clean and very nice to look at. Rooms: The rooms were very nice and larger than I thought. Lots of storage. Housekeeping: Excellent! If we left a... more

Just retruned from Barcelo La Jolla last night after 7 days with my family. Overall, this is a VERY nice resort and we had no problems with service. The resort is much smaller than those found on the Riveria Maya coast, so nightlife and other amenities that you would find at a larger resort are not there...however if you are... more

The hotel and area was just beautiful. The all inclusive drinks were great and so was the service. The snack bar food was real good and the buffet was just descent. But I did not come here to eat. The beach was beautiful and the mountains were amazing. By far the cleanest best looking hotel room ive ever stayed in.... more

This resort has very friendly service staff. The rooms are very nice with 2 flat screen televisions. But, if you want relaxation, this IS NOT the hotel! Every morning the hotel spray the pool area for bugs at 6:30 A.M.!!!!! VERY VERY LOUD! If you complain, they will ask you to pay extra $$ to move up to a higher... more

I'm usually not one to complain. And am pretty much go with the flow but... We had one incident the third night we were there. I won't get into details but here are a few key points. -They only have security cameras in the lobby & the kitchens -The security guard was smirking while being told our story (no laughing... more

My husband and I recently returned from our honeymoon and we were treated very well. We were given an upgraded room on the sixth floor with a lovely view of the pool area and the ocean. The room was huge with a sitting area separate from the bedroom which also had a sitting area and a large balcony. The bathroom... more

My husband and I just returned from our second trip to Puerto Vallarta in 2 years. The first time we stayed at Grand Velas in Nuevo Vallarta, a true 5 star hotel, and also considerably more expensive. We know why now. When we checked in, very few of the workers actually spoke English. We stayed from Friday - Monday. --We... more

We just returned from an eight-day stay. The room was spacious and had a separate sitting area with a couch and chairs. The balcony was large. The food was excellent, both at the breakfast buffet (eggs, meat cooked as you like) and in the restaurants. The service was outstanding at the poolside, in the restaurants, at the front desk, etc.... more