I booked a room a month early for one night. I was supposed to have a room with two queen beds. When we got to the room, it had not been cleaned and the beds were a mess. When I went back to the front desk, they informed me that they didn't have any other rooms with two queen. They...
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Nice hotel, cool design.. great breakfast, nice updated rooms. I had work in the woodlands and this hotel was in the perfect location! I recommend to any business travelers.
I originally booked 2 rooms for 3 nights. I called the day before and added one day for one room. I called prior to my arrival due to being lost and asked for directions. I was on I-45 but could not locate them. The night clerk had not idea about the surrounding area and told me he could not help...
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I don't care what you say, you can't beat a clean hotel with a friendly staff. They never disappoint me. The room was great and even gave me the same room. They said they remembered but I really doubt they did.....but either way the hospitality was the best. I travel a lot and I will always enjoy coming back here!...
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Reviewed 29 April 2011
Reviewed 6 August 2011
Thank you so much for taking the time to review us again! We truly appreciate the feedback from our guests. Don’t underestimate yourself--you’re a memorable person! We always try to give each guest the same level of hospitable service, so I’m glad you appreciated it! We love to have you and we’re looking forward to your next visit.
Comfort Suites...
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This hotel looks very dated and I will not be returning. Before initialing anything, check for room rate adjustments. I requested an price adjustment to the quoted room rate and recieved an undesireable response from management.
we stayed at this hotel in order to avoid long commute from Pearland, TX. Overall it's a clean hotel. Not updated or modern looking..but it was clean. It was very close to Market Street and provided the essentials. nothing fancy but you don't pay the high prices either.
staff was very friendly...the hotel just needs new carpet and fresh paint....
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Thank you for taking the time to write a review. We really appreciate hearing from our customers. We are in the process of renovating the hotel, so I would encourage you to come back and see the improvements. I’m glad you found us clean and hospitable; customer service is our number one priority. We’d love to have you back again...
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Stayed here for 5 days during Ironman Texas. Every hotel in the area was full, and many of the Woodland hotels had jacked up prices to 200 to 300 per night. Ugh. I stayed here and was very happy. Close to everything, convienent parking, clean, nice pool. Rooms big, clean, quiet. I have already made reservations for next year. Big...
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Thank you so much for your lovely review! We love seeing the Ironman Texas come through every year and we want to make it affordable and convenient for them to come. We’d love to see you again soon—either for next year’s Ironman or sooner!
Comfort Suites Management
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Recently stayed with some associates on a business trip and it was a nice experience so I came back when we went on vacation with my family. Everything was great! Large comfortable room, pool perfect, breakfast.....all I can say is wow, and the people were the nicest and very professional. Great job guys! Thanks
Reviewed 29 April 2011
Reviewed 11 November 2011
Thank you so much for your lovely review. I’m so glad to hear that you enjoyed our facility in the contexts of both work and play. The pool and complimentary breakfast are two amenities that a lot of our guests appreciate, so I’m glad you enjoyed them. We look forward to seeing you and your family again soon.
Comfort Suites...
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As others stated, the lobby is beautiful, clean and modern. The one other good thing was the free full breakfast, it was one of the best I have ever enjoyed. Oh also, the hall carpet had been replaced because it was new and very brightly colored. Now after you leave the hallway it goes down hill.
When we entered the...
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Thank you for taking the time to write a response. I’m sorry to hear that you did not enjoy your stay with us. We are in the midst of going through some renovations right now, and I would encourage you to come back and try us again. Of course, if you are ever unhappy with your room, you are welcome...
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First of all we asked for a non-smoking room. We got a room that was designated as non-smoking, but we could smell that someone had smoked there before. There were stains on the comforter as well as the couch. I found a half used jelly container from a prior night on the floor. The bathroom calking was done by someone...
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Thank you for taking the time to write a review. We sincerely appreciate the feedback. I’m sorry to hear that you did not enjoy your stay with us. If you are ever unhappy with your room, you are more than welcome to address the front desk. We will definitely try to make things right for you. I’m also sorry if...
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