TripAdvisor Reviews - Viva Hotel Capitol Santa Croce Feed

Adequate hotel on outskirts of Florence city center

AlexandriaVAAlexVA, Alexandria VA — Sat, 16 Jan 2010 16:15:20 GMT

TripAdvisor traveller rating: 3 of 5 stars

This hotel was adequate and a fair value. The rooms were comfortable but in need of updating -- renovation is in process so there was some construction dust in the common areas. The bathrooms are...

Decent hotel

DutchJAWA, Netherlands — Mon, 23 Nov 2009 13:42:09 GMT

TripAdvisor traveller rating: 3 of 5 stars

It was a nice hotel, situated just on the outskirts of the city centre. This is very nice though, because you can find some more 'local' restaurants. The staff was very helpful. The breakfast was...

Avoid this hotel

Shanmuga_S_M, Bangalore, India — Tue, 27 Oct 2009 19:25:17 GMT

TripAdvisor traveller rating: 1 of 5 stars

Please don't get misled by other review in tripadvisor about this hotel like me. Hotel rooms are creepy and have not been renovated since ages. Hand shower in my room was broken. There was a big dirty...

Does not meet standard of Best Western in US. Would not recommend

JuliaBnhUSA, NH USA — Tue, 27 Oct 2009 02:54:06 GMT

TripAdvisor traveller rating: 2 of 5 stars

Our family was visiting our son studying in Florence. I was seeking a more Italian experience. My husband preferred to stay where he knew that certain standards would be required. My daughter and I...

Value for money

arkaykolkata, Kolkata — Mon, 05 Oct 2009 11:07:52 GMT

TripAdvisor traveller rating: 3 of 5 stars

This was a good hotel with a large room and very friendly and helpful staff. The only issue is its distance from the centre of town which would be about 15 minutes even by bus number 14 from the next...

Great staff. Poor Breakfast

GurgaonBased, Delhi — Fri, 25 Sep 2009 16:52:41 GMT

TripAdvisor traveller rating: 4 of 5 stars

We stayed at this hotel on 14th Sept 2009 for one night. While the interaction with the hotel staff was minimal because we spent the entire day out of the hotel, I would like to specially commend the...

The worst hotel during my Italy stay. Please Read

V0land, NYC — Sun, 20 Sep 2009 13:29:04 GMT

TripAdvisor traveller rating: 1 of 5 stars

We stayed in room 411 and that was a mistake that we didn't switch it. We figured that we will only sleep there, so there was no need. BAD decision! I am writing a week later after we came back from...

Good Value-not fancy yet comfortable & practical

Carolina50, Concord, NC — Thu, 27 Aug 2009 02:47:39 GMT

TripAdvisor traveller rating: 4 of 5 stars

We had a large corner room with a beautiful view of the Duomo. Our quad room had 2 twin beds for our daughters and a king bed for us. Room was very clean with a large bathroom. The room is not...

Owner response

A TripAdvisor Member — Tue, 01 Sep 2009 14:34:39 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Carolina50, thank you very much for writing this comment on your stay in our hotel. I am glad you appreciated your family room as we take particular care when accomodating families with...

Totally satisfied

SirAlexII, Vastmanlands — Wed, 05 Aug 2009 19:53:01 GMT

TripAdvisor traveller rating: 4 of 5 stars

Although the rooms are a little bit small, but everything was great there and the staff where really kind and helpful. I will definitely go there again if I go to Florence again.

Owner response

A TripAdvisor Member — Thu, 27 Aug 2009 13:30:17 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear SirAlexII, thank you very much for your comment on your stay in our hotel. I am glad that you have enjoyed it and I wish to have you soon again as our guest. Best regards Leonardo Palermo...

Small as a matchbox and far from the historical centre

patte_noire, Sesimbra — Wed, 29 Jul 2009 11:22:38 GMT

TripAdvisor traveller rating: 2 of 5 stars

This hotel was another bad experience in Italy. Very, very, very small, not comfortable at all and not very well located. Lucky for me that I returned Florence the year after and stayed right in the...

Owner response

A TripAdvisor Member — Fri, 07 Aug 2009 09:09:03 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear patte_noire, thank you for finding the time to fill up your comment on your stay in Florence. I am sorry to see that we could not meet your expectations, but I assure you that from your last...