TripAdvisor Reviews - Holiday Inn Express Poole Feed

Love the location

ChethanC, Bangalore — Tue, 23 Feb 2010 06:32:42 GMT

TripAdvisor traveller rating: 5 of 5 stars

I checked-in on a lovely bright weekday and was very warmly welcomed. I had initially booked the room for 2 days and they made me quite comfortable stating extension would be as easy - I was looking...

Owner response

A TripAdvisor Member — Wed, 17 Mar 2010 10:24:42 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear ChethanC, Thank you very much for your positive feedback. We are very pleased that you enjoyed your comfortable stay with us and found our staff helpful. Our Priority Club loyalty scheme is a...

Not what I expected or wanted

itsmikeChelmsfordUk, chelmsford uk — Sun, 25 Oct 2009 08:42:08 GMT

TripAdvisor traveller rating: 1 of 5 stars

Frequent stayer with this chain of hotel so had no qualms about booking. Wrong. Fault with card key lock on arrival. Receptionist finally got the replacement card to work so had to swipe it ten...

Owner response

A TripAdvisor Member — Fri, 18 Dec 2009 10:19:48 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for sharing your comments with us. We greatly appreciate you taking the time to bring this matter to our attention and I would like to apologize for any dissatisfaction you may have...

Helpful Staff

Hampshire123, Hampshire, England — Thu, 08 Oct 2009 13:16:57 GMT

TripAdvisor traveller rating: 3 of 5 stars

We stayed at the Holiday Inn Express on a Saturday night - an early start with the brilliant Wessex Archaeology dive team meant we needed to be close to Poole Quay. We got a deal on the website,...

Owner response

A TripAdvisor Member — Fri, 18 Dec 2009 09:20:39 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time to complete a review and for your positive comments. We are delighted that you took advantage of our special discounted rates and found our hotel clean and comfortable....

WORST HOLIDAY INN IN THE WORLD

ErnestDurham_NC, Durham,NC — Sun, 20 Sep 2009 19:20:18 GMT

TripAdvisor traveller rating: 1 of 5 stars

This is the most overpriced place I have ever stayed.. They charge extra for everything. Small might be a good name for this because the rooms are small, the TV is small the breakfast is small, and...

Owner response

A TripAdvisor Member — Wed, 23 Dec 2009 08:48:20 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time to write your comments. I would like to apologize for any dissatisfaction you may have experienced during your stay. I am very sorry that you have found our rooms,...

Well located, clean & good customer service

Adamh34, Edinburgh, Scotland — Tue, 25 Aug 2009 10:52:20 GMT

TripAdvisor traveller rating: 5 of 5 stars

We stayed at this Hotel for 3 nights (Sunday, Monday, Tuesday) in mid August travelling with our 4 month old daughter. We searched for some time to locate a Hotel on the coast with parking right...

Owner response

A TripAdvisor Member — Fri, 18 Dec 2009 08:55:48 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time to complete the review. We are delighted to read that you enjoyed your stay with us and for the positive feedback regarding the standard of cleanliness, good customer...

Poor value

MistletoeDerbyUK, Derby UK — Sun, 16 Aug 2009 20:09:08 GMT

TripAdvisor traveller rating: 2 of 5 stars

Extremely expensive for a mediocre hotel. Rooms not very clean. Basic breakfast. Poor location to access Poole. Railway close by but not too noisy.

Owner response

A TripAdvisor Member — Mon, 24 Aug 2009 15:12:22 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time to write your comments. We are very surprised that you found our location poor to access Poole as were are located in the town centre. All Express by Holiday Inn hotels...

Exactly what you expect from a holiday inn just at 3 times the price

Just1GirlintheWorld, Swansea, UK — Thu, 30 Jul 2009 17:45:12 GMT

TripAdvisor traveller rating: 2 of 5 stars

Well I'll start with the good point about this hotel the locations fantastic right in the centre of Poole and walking distance to both the town centre and the quay. This would be a great hotel for...

Owner response

A TripAdvisor Member — Mon, 24 Aug 2009 15:49:41 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for your comments regarding your recent stay. Please accept our apologies for the lack of water pressure and the noise created by other guests. All Express by Holiday Inn hotels are equipped...

Exactly what you expect from an Express

Shevvy, London, England — Thu, 25 Jun 2009 16:07:36 GMT

TripAdvisor traveller rating: 4 of 5 stars

The Express by Holiday Inn chain is a no frills service but is always a bit better than other budgets chains. This was good and clean and comfortable. If anything the rooms are slightly bigger than...

Owner response

A TripAdvisor Member — Fri, 26 Jun 2009 15:35:31 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you very much for your postive comments regarding your recent stay at our hotel. We are glad that you recognise and appreciate the Express by Holiday brand and that your stay was comfortable....

Close to town centre.

paulus1967, Bolton, United Kingdom — Sat, 13 Jun 2009 18:33:29 GMT

TripAdvisor traveller rating: 4 of 5 stars

We stayed at the HIE Poole fro 3 days last week. on arrival there were no problems with the check in at all. The room was on the 3rd floor 322 nice and spacious as you would expect from a Holiday Inn...

Owner response

A TripAdvisor Member — Wed, 17 Jun 2009 12:03:09 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Guest, Thank you for taking the time to write your comments. We have taken into account all of your suggestions and will endeavour to implement the changes where possible. We encourage all...

Shaby, Noisey, Worst Hoilday Inn Express I have stayed in

AshbyBaggie, Ashby de la Zouch — Sun, 03 May 2009 21:14:44 GMT

TripAdvisor traveller rating: 2 of 5 stars

I have stayed in many Holiday Inns Express Hotels over the years( Priority Club Member), so I know what to expect, but sadly Poole didnt meet my expectations. The room was badly in need of a refit,...

Owner response

A TripAdvisor Member — Tue, 05 May 2009 14:47:54 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Guest, I first and foremost would like to thank you for the positive comments you made regarding the staff, this is very motivational and much appreciated. I would like to apologise for the...