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"On a recent cruise to Tahiti, with less than two weeks before departure, Tahiti Safari was contacted for a potential 4X4 tour. The response was immediate and functional. Within two days I had the other couples in agreement to book this exciting tour. My credit card was taken if we were a no-show...." The only way we would have been a no-show is if the ship did not dock in Tahiti.
The day of the tour it was pouring and so we gathered under the shelter of the Tourism Office by the dock and waited. After 30 minutes we left and wasted some money on a taxi tour of the island. We figured that with the rain the tour would be cancelled since we found no one at the designated spot.
Over the next two days Tahiti Safari and I had exchanges of emails in which we both explained our situation. We were waiting in the wrong location.
Tahiti Safari had the right to tap my credit card for six people. They did not.
Their reputation is only enhanced by the quality of customer service in unusual si...
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