Booked a trip with this company and then quickly called back(within five minutes) to cancel when I Learned they don't provide transport. They refused to cancel or refund after speaking to ten employees including the owner. I was forced to go through my credit card company just to get my money back. More

This was my 3rd trip down the Pigeon River and I have been with a different rafting company every time. I would go back to this company again! I won't mention the other names that we have used, but last year we had some very rude guides who were very blatant about tiping them. I was with a very large... More

Tues. I took my fourth trip down the upper Pigeon River with SMO, and it was better than ever! I can't describe how much fun it is, I grinned and laughed like a little kid (which I'm definitely not) the whole time. In fact even now, days later I'm laughing and grinning, just thinking about my trip. It rained that... More

We just returned from a week-long vacation to the Smokies. The absolute highlight of our trip was White Water Rafting with Smoky Mountain Outdoors down the Pigeon River. First, the cost was phenomenal. It was the most economical activity of our entire trip, and the trip lasted about 3 hours altogether. It was a rainy day, and actually pretty chilly.... More

After reading all the reviews, we were really looking forward to the highlight of our 3 week holiday in the States, White Water Rafting!! But it turned out to be a gentle paddle down a couple of inches of water! By the end (and they pulled us out a few miles early) it had taken 4 hours of constant effort... More

We had 6 people on the Lower tour with Seth as our guide. He was very knowledgeable of the area. We enjoyed our tour! My husband and brother in law did the Upper with Big Steve who was an exceptional guide and very knowledgeable! Ask for them if you go! More

We went rafting with Smoky Mountain Outdoors on April 7th. Our group included myself, my two teenage sons, and my BFF's teenage son. We had a great time. This was the highlight of our trip to Pigeon Forge. Our guide was Dustin and he really seemed like he liked his job. He did a great job guiding our raft and... More

Peaceful and beautiful all around! Trees and waterfalls everywhere. More

Smoky Mountain Outdoors is very nice place, everyone is friendly and helpful. Nick was an awesome guide, Big Steve seemed like he would be fun too! They are great with kids, our were 13 and 9, we went on the more exciting upper pigeon which was a blast. My only comment I would say, that is you do this during... More