Loved this train ride because the staff was so into the holidays and singing with the kids. To go first class we had to buy two pairs of tickets and once on the train we figured out why...they sell booths for four. We have a one year old and 6.5 year old and they both were overjoyed with this ride...perfect... More

Overall, we had a great time. The train was clean, the staff followed the story and interacted with the children, singing added to the excitement, but there were a couple of things that could be improved upon. With all the money that each ticket cost, they could definitely improve on the North Pole. The decorations were worse than most residences... More

A little on the high price side, but worth every penny. Lots of history. Great staff. It runs more then just the CHRITSmas time.

I get aggravated at adults who review this from an adult perspective. The Polar Express train ride is really geared towards young children. An adult should get a kick out of their child's enjoyment and not expect to be entertained so much themselves. Stepping down from soap box now. I would say that this experience is good for children about... More

I took my 3 and 7 year old in December 2012, and it was not at all what I expected. I was disappointed in the quality of the event. For the price that we paid ($268 for four tickets), I expected the decorations at the North Pole to be fantastic - it was not. It was cheesy. A few Christmas... More

Best trip ever! We had an awesome time! If you have children and you live in Texas make sure you put this on your list. We upgraded our seats to the lower dome and that was well worth it!

The only reason I didn't complain was because my little kids had a great time, but for the money I spent on tickets, the North Pole decorations could have been A LOT better and the Santa didn't even look like a real Santa. My 10 yr son really thought we were going to the North Pole & when he saw... More

I read some of the reviews before we went and wasn't really expecting much. We (6 adults, boys ages 11, 10, and two 5 year olds had a great time. This is a kid thing. I don't think adults without children would think it was worth the price. It was very well run, with lots of singing and dancing in... More

Our ride on the polar express was better than we imagined. I think the grown ups in our group had even more fun than the kids. Highly recommend making the trip to Palestine to ride the Polar Express.