We took the Canyon landing tour from Las Vegas. Was the highlight of our trip! Apart from the bus ride to the Boulder City Airport which was pretty bumpy (repair that suspension on the bus), the rest of the trip was picture perfect. Our pilot Chris was very welcoming and informative. Never felt rushed. Everything was according to schedule. Would... More

We did this tour on April 26th and it was a day we will never forget, first class and professional from the moment we booked online, recommend this as you save a lot booking online, picked up at our hotel and dropped off at the end, check in and tour with our pilot Jake was done with friendly greetings, first... More

We booked Papillon from the Uk and we had to confirm when we arrived in Las Vegas. The lady was polite and told us exactly where we would be picked up and the time. They were bang on time we transfered to a bigger coach and were taken to Boulder airport about 30 mins ride. At the airport we checked... More

Booked a Helicopter tour with Papillon a number of weeks before we traveled to Vegas and reconfirmed 24 hours before tour and was told everything was on time and pickup was 90 min before flight .At 7 pm the night before our flight we got a call to say they were rescheduling our flight to a later time (from a... More

We had booked for a group of 6 of us for the Grand Celebration tour which includes landing in the Grand Canyon. Upon arrival of the shuttle, the driver gave us a note cancelling the tour. When I called, I discovered it was cancelled due to mechanical issues. The person I spoke to on the phone was not very helpful... More

I did a lot of research as there are quite a few helicopter tours over the Grand Canyon. Papillion were $100pp cheaper than maverick & I did wonder did this mean the service would not be as good. This was not the case. We were picked up in a modern limo & taken to the office. I paid to sit... More

Fantastic trip with Papillon. We were picked up promptly from our hotel and the whole day ran seamlessly. The only wait we had was at the airport waiting for our helicopter which we expected. The pilot was very informative on our way to the canyon. We then had a short walk to the boat and a trip along the Colorado... More

We were due to fly today with Papillon, and were took promptly to the airport at 7am. There we were told (6 of us in total) that the helicopter fuel cap had just broke, and we could not fly. No apologies, and it felt like they were going to grudgingly put us onto another one at 3pm. We were took... More

Just got a phone call to inform me that the flight I reserved (an paid) five months ago will not be available tomorrow! The reason: they have no helicopters available! Ridiculous!