From the very beginning the service was great. When booking my reservation I had a wonderful employee named Liv wich I never met other that via phone. She was great, explained everything in detail and called several times prior to the date of the reservation with updates as well as the day prior to confirm. We were staying in San... More

it was great. another bucket list item fulfilled. we were picked up at the hotel, and taken to where the balloons were waiting. I was afraid that with the clouds and fog, that the ride would be cancelled, but we were taken to the next valley, where the skies were clean enough to fly. we were over an hour in... More

This was such a great experience and so worth the money we spent. The views were spectacular. We planned the flight on a Friday in April which is one of the best times of the year. the staff are super friendly and extremely attentive. We met at the Marriott Hotel and greeted with coffee and pastries. At around 6:30 we... More

What a wonderful way to spend my birthday! I'm told April is a really good month for a balloon ride, and today was great. The customer service was excellent from making the reservation to the friendly staff before, during, and after the flight. The scenery was fantastic! Also, it was a very smooth ride (no concern about motion sickness) Finally... More

It was fantastic to be able to go on a hot air balloon. We were excited. The logistics had no problems. They came to fetch us at our hotel and send us back after the flight. The bad experiences: a. Our pilot was a guy name Bob whom we later found out to be the owner of this company. b.... More

My wife and I celebrated our 20th wedding anniversary with a hot air balloon ride. It was amazing, everyone was so accommodating and professional. JP was our pilot, he safely guided us on our adventure. Can't wait to go back and fly again!!!! Breakfast was really good too!!!! Thank you for making this anniversary a special one : )

My wife and I were looking forward to a balloon ride over Napa, we booked online, after speaking to Katie (Manager). She assured us that if they cancel for any reason, that we would be refunded in full. She even sent out an email reassuring us. The email mentioned the full refund with an exception that they would not refund... More

If you haven't taken a ride in a hot air balloon before, this is absolutely, positively the way to do it! Balloons Above the Valley in Napa, CA, were professional, obviously safety conscious, and gave us an amazing, incredible and absolutely unique experience. The views are incredible, the Napa Valley is beautiful - particularly from above (!) the pilot knew... More

My husband and I had a gift certificate for a balloon ride and with my fear of heights I wasn't quite super excited to go, but I went along since it wasn't an opportunity I really thought I should pass up....I am here to tell you I am so glad I went!! I wasn't scared at all. The ride was... More