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Vaughan's Southwest Custom Tours

16001 No 40 th Street, Phoenix, AZ 85032
602-971-1381
Website
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Ranked #3 of 40 activities in Phoenix
Type: Tours
Owner description: Our exciting scenic Arizona tours, including the Grand Canyon, Sedona, Phoenix, Scottsdale, Tombstone, and the historic Apache Trail offer visitors... more » Owner description: Our exciting scenic Arizona tours, including the Grand Canyon, Sedona, Phoenix, Scottsdale, Tombstone, and the historic Apache Trail offer visitors some of the most scenic and breathtaking views that Arizona has to offer. We have the most comfortable touring vans in the state, high back captains seating! Fully guided tours with tour guide that love what they do! Professional sound system so you can hear the tour guides narration. We will pick at most hotels around the Phoenix area! « less
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102 reviews from our community

Visitor rating
    90
    11
    1
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Date Rating
Windsor, California, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2013

Having never seen the Grand Canyon, we wanted to take a tour. Our concierge at the Orange Tree Resort, Barbara, recommened Vaughans Southwest Custom Tours. Our guide, Princely, picked us up at our hotel at the designated time. There were 11 of us of different ages, different states and different countries in the van. Princely made sure we were all... More

Was this review helpful? Yes 1
Bordentown
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013

I took the tour to the Grand Canyon traveling from Phoenix, AZ. This was a 1 day, 14+ hour tour on a large passenger van. It is 4+ hours driving one way to the Grand Canyon which seemed well worth the time and I could see the scenery on the way up and back. Unfortunately, I really feel this length... More

Was this review helpful? Yes 1
Columbus, Ohio
1 review
5 of 5 stars Reviewed 11 May 2013

Howard was our tour guide. He made the tour personal by pointing out things of interest to a diversified group. Even though the weather wasn't great, Howard pointed out the many reasons the Canyon is beautiful on such a day. We thoroughly enjoyed our trip!

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North Attleboro, MA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 7 May 2013

This is our first trip to Arizona and the Grand Canyon. As we were staying in Scottsdale (4 hours from the Canyon), we decided to do a tour so someone could show us the best places to see etc. during a one day trip. Rich was our guide and he was always helpful and full of facts.. He is a... More

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southwesttours, Front Office Manager at Vaughan's Southwest Custom Tours, responded to this review
22 May 2013

Hello Bob, Diane, Eric and Ben~ Thank you for taking the time to write a review about your tour and our customer service. Rich commented on how windy it was but how much fun his guests were that day. Rich has a passion not only for what he does but also for the state of Arizona. He loves to share... More

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 6 May 2013

This was an amazing tour, breathtaking experience, highly recommended with Southwest tours. They are very helpful, thoroughly professional. Picking up from your hotel and dropping back are landmark points with due breaks in between drives was amazing. Our Guide "Princely" was the best tour guide one could have , very professional and knowledgeable which made our Arizona trip a wonderful... More

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southwesttours, Front Office Manager at Vaughan's Southwest Custom Tours, responded to this review
22 May 2013

Gautam and Solas~ Thank you so much for such a kind review. It was a pleasure assisting you in the tour process and making sure we provided a trip full of memories and fun. We are lucky to be able to take guest from all over the world and show them our wonderful state and the beautiful places it has... More

Akureyri, Iceland
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

The folks at Southwest tours is just great. I could not decide on the tour day up until evening before and they booked me tentatively. Our driver guide Princely had a bagful of knowledge about everything. He stopped just at the right places for right length of time. I could not have imagined getting so much out of Grand Canyon... More

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See 3 more reviews by Shree50 for Phoenix
southwesttours, Front Office Manager at Vaughan's Southwest Custom Tours, responded to this review
22 May 2013

Hello Shree~ I am so glad that you decided to take a tour and allowed us to show you around Arizona. The Grand Canyon ~ Sedona tour is the longest tour we offer but it ends up being a day full of fun, information, and memories. The tour guides do a fantastic job of showing the guest the "right" spots... More

Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 April 2013 via mobile

We just finished the 1/2 day Phoenix tour with Rich. It was wonderful. This is our first time to Phoenix and we wanted to see the sights so we could decide the places where we wanted to go back and spend more time. The tour took us all over Phoenix, Scottsdale and Tempe. Rich did a great job of explaining... More

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southwesttours, Front Office Manager at Vaughan's Southwest Custom Tours, responded to this review
25 April 2013

Jon and Denise~ Thank you for being so patient in getting this tour confirmed. I know that you were looking forward to taking the tour and seeing the sights of Phoenix and the surrounding areas. The tour guides do a great job in helping the guest get their bearings of the city. Thank you for taking the time to write... More

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 April 2013

Great tour with breathtaking impressions! Linda, our guide was friendly and very professional. Now, the short story of my journey, which forced me to write this review. On the way back during a stopover in the middle of nowhere, I left my new jacket on the back of a chair in Subway diner. I discovered this only after half an... More

Was this review helpful? Yes 1
southwesttours, Front Office Manager at Vaughan's Southwest Custom Tours, responded to this review
25 April 2013

Sergey and guests~ First, I want to say what a great photo that you posted from your trip. I hope you have many more like it to share with friends and family. It looks and sounds like many memories were made while out on tour. I am glad we were able to act quickly and recover your jacket and belongings.... More

Norwalk, Connecticut, United States
Top Contributor
64 reviews 64 reviews
20 attraction reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 16 April 2013

I just got back from the Sedona tour about an hour ago and had such a nice time that I had to write a review right away! Our guide was Princely (who I had seen great comments on through TripAdvisor leading up to this) - he was very knowledgable, friendly, and accommodating. There were only 4 of us on the... More

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See 4 more reviews by ABB1976 for Phoenix
southwesttours, Front Office Manager at Vaughan's Southwest Custom Tours, responded to this review
25 April 2013

Barbara and Amy~ What an amazing review you have wrote about your tour and our company. It was such a please working with you and your mother and trying to figure out what was going to work best for you. All of the tour guides are knowledgeable, accommodating, patient, and very helpful. Princely has a passion for photography so I... More

Tempe, Arizona
1 review
5 of 5 stars Reviewed 15 April 2013

The tour was great. Our guide knew a lot of information and details of all the places we visited and he knew a lot of advices to take great pictures and to enjoy the view. Really, it has one of the best customer services I've ever had. Although the restaurants where we stopped were not great, it was compensated with... More

Was this review helpful? Yes
southwesttours, Front Office Manager at Vaughan's Southwest Custom Tours, responded to this review
26 April 2013

lfranco88~ Thank you for taking the time to review your tour with us on Trip Advisor. It is always wonderful to hear from all of our guests and their experience. It sounds like you had a fun day with the tour guide and got a ton of great pictures. I hope you will be able to take another tour with... More

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