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All 70 Juneau Attractions »

Coastal Helicopters

8995 Yandukin Drive, Juneau, AK 99801
907-789-5600
Ranked #19 of 40 tours in Juneau
4.5 of 5 stars 24 Reviews
Type: Tours
Useful Information: Lockers / storage, Activities for older children
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24 reviews from our community

Visitor rating
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Date Rating
Lynchburg, Virginia
Senior Contributor
39 reviews 39 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

Out of all the excursions we did on our Alaskan cruise, (Kayaking, Float Plane, Carriage Ride, and Wildlife Boat tour) this took the cake. My Dad, Sister and I decided to just go all the way and do the Dog Sled ride on top of the Glacier in Juneau. It was absolutely fantastic! Our helicopter pilot was knowledgeable, funny, and... More

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Worcester, Massachusetts
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 10 October 2011
3
people found this review helpful

We booked an Icefield Excursion with coastal helicopter on our own for when we were in port in Juneau on our cruise, instead of through the cruise. This saved us about $100 per person. That is a big deal since these are not cheap (but are totally worth it). They give you an appointed time to get picked up in... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
18 October 2011

Thanks so much for your great comments! The savings you get by booking with us, as opposed to ship board tours, are always a high motivator for our customers, we're glad to see that you took advantage of that! More

Regina, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 September 2011
1
person found this review helpful

We were thrilled to book the helicopter dog sled tour through Shore Trips for our Disney Cruise stop in Juneau, Alaska. Our party of 7 included 4 small kids, 2 parents, and a Grandma. When booking, the agent at Shore Trips told me only 6 people were allowed per helicopter. Well, you can imagine that I imagined the worst -... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
7 October 2011

I'm very pleased to hear about your great experience with your ShoreTrips agent. During the tourist season, we communicate with them on a daily basis to iron out all the details and requests of our passengers. Thanks very much for your understanding regarding our weather patterns here in Juneau. It's always unpredictable and we use a constant inflow of information... More

Orange Park, Florida
Top Contributor
53 reviews 53 reviews
Reviews in 27 cities Reviews in 27 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 23 September 2011

First of all, this business is being run by college students that work there for the summer. They picked us up on time at the dock when the ship came on time (1:15 p.m.) and took us to the office where we stood around for quite a long time, got our boots on, saw the movie with instructions, waited around... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
7 October 2011

I'm terribly sorry to hear that your experience did not meet your expectations based on what you'd studied. We make regular checks on our vendors' websites and keep them as up to date as possible on any information we can release. But it's good to know that you still enjoyed your glacier walkabout and had a chance to explore the... More

Wootton Beds UK
1 review
5 of 5 stars Reviewed 22 September 2011

The helicopter glacier trip with Coastal Helicopters was undoubtedly the highlight of our Alaskan cruise. I booked on line before travelling, mainly because the cost through cruise line was far more expensive. We were picked up punctually at the cruise terminal and taken back there after the flight. All Coastal Helicopter staff were friendly and helpful and Aaron the pilot... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
7 October 2011

Thanks so much for your great comments! We do our very best to give each customer that comes to us the best experience possible, and we're glad to see your's matched up! Many of our travelers express the same satisfaction with direct bookings, as it can allow for a great deal of savings. I'll be sure to pass along your... More

Stone, United Kingdom
1 review
4 of 5 stars Reviewed 14 September 2011

An intersting trip to one of the largest glaciers in Alaska. Professionally run, by friendly staff. Boots and any necessary clothing provided. More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
7 October 2011

Thanks very much for you comments! We're certainly happy to hear positive feedback! More

Knoxville, TN
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 13 September 2011

Coastal was recommended by my sister who had flown with an outstanding pilot two years ago. 7 passengers arrived for the same takeoff time. Helicopters take 6 including the pilot, there were 2 couples and 3 singles traveling together. Thought they would insure that every passenger could see but they booked one couple in a helicopter alone and put the... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
18 September 2011

Dear Traveler, I'm glad to hear that your sister's experience made such a strong impact on her that she would recommend that you book with us. It is terribly unfortunate that your experience did not match her's but I appreciate your review of our operation and for providing us this opportunity to address your issues. The vast majority of our... More

Ladera Ranch, CA
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 September 2011

I believe that this company knows how to run its operation. It was my first time flying in a helicopter (which was terrifying, especially since my young son was with me). However, soon after take off I realized that the pilot had experience and that we were in capable hands. I like the fact that they assign one helicopter per... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
14 September 2011

We're glad to help make your first helicopter flight a memorable and pleasant experience! We do our best to make sure you and your family have the most relaxed and reassuring tour possible. It's unfortunate that the dog camp wrapped up just a day before you arrived, but thanks for coming with us for your helicopter experience. The fall helicopter... More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 August 2011

Where do I begin, first of all they gave us the wrong instructions to meet them for our pick up. then the disaster begun. They drove us to an airfield where the had this small trailer building that was 20' X20" , thats nothing, the place was a total disaster ,all of the gear they are suppose to give you... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
27 August 2011

Dear Traveler, We're sorry to hear that you trip did not match the experiences of so many other passengers who have been up with us, but thank you for providing us with this opportunity to address the issues that you encountered on your tour. We have many pick up location options, most right in front of your ship or nearby,... More

Mission, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 August 2011
1
person found this review helpful

This helicopter tour is excellent! We took the Icefield Excursion and it is everything they advertise. Our pilot was great and took us to the glacier where we had the opportunity to walk around, take pictures and experience breath-taking beauty. The Juneau Icefield and glaciers are beautiful. This helicopter tour was well worth the money! We were cruising with Carnival... More

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CoastalHelicopters, Manager at Coastal Helicopters, responded to this review
30 August 2011

We're thrilled to hear that you enjoyed your experience so much! We do our best to work with everyone's schedules as they come off the cruise ship, finding a nearby pick up zones and a time that's just right for you. Thanks very much for coming out with us, and thanks for the great comment! More

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