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Custom Vietnam Travel Day Trips

76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
0084 4 371 85750
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Ranked #11 of 179 activities in Hanoi
Type: Tours
Owner description: Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to... more » Owner description: Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations. « less
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32 reviews from our community

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Ashford, United Kingdom
1 review
5 of 5 stars Reviewed 2 May 2013

My wife and I had a four-day side-trip to Hanoi from Singapore and all our arrangements were handled by Custom Vietnam Travel. Everything was perfect, from the time we were picked up at the airport at the start of our visit to being taken back there at the end. In between times we were taken by Tom and CVT’s excellent... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
4 May 2013

Thank you very much for your fab review Mr. SGM20c. I was thrilled to know that you and your wife enjoyed the trip with Custom Vietnam Travel. It was not only our pleasure to come with you along the way but also I did enjoy working with you with pre trip emails, too. I will share this review with Tom.... More

Long Beach, CA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 April 2013

We recently returned from a ten-day visit to Vietnam, and used Custom Vietnam Travel Day Trips for our travel agents. They were extremely helpful, and all of their suggestions made our trip a superb one.

Was this review helpful? Yes 1
CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
1 May 2013

Hi Terry Braun, Thanks for the great review and glad that you enjoyed the trip with us. Custom Vietnam Travel looks forward to accompanying with you for the future fab tours. All the best! More

Dubai, United Arab Emirates
Senior Contributor
27 reviews 27 reviews
22 attraction reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 31 January 2013

My friend and I haven't yet travelled (next week) however I just wanted to highlight the amazing job Phuong from CVT has done so far. From the very 1st email enquiry to the finalisation of our tailor made trip, Phuong has been absolutely brilliant. She has not only been very proactive in her responses but also understood every single need... More

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See 5 more reviews by tilong for Hanoi
CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
17 February 2013

Hi Tilong, Thank you for your beautiful encouragement. It was truly my pleasure to take care of your inquiry. I could not reply to your review earlier because of the lunar New Year here but your trip has already started. It was good to know that you enjoyed Halong Bay and the cruise. Hope that you will enjoy other day... More

Brooklyn, New York
Reviewer
5 reviews 5 reviews
4 attraction reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 January 2013

I want to highly recommend Custom Vietnam Travels to anyone planning a trip to Vietnam. When I was first starting to play my trip, I contacted several tour companies and explained my interests and traveling style. CVT got back to me promptly and seemed to understand exactly what I was looking for. During this planning stage, Phuong at CVT answered... More

Was this review helpful? Yes 1
See 3 more reviews by jbellzell for Hanoi
CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
18 February 2013

Dear jbellzell, Your review is such a big bonus to Custom Vietnam Travel and its staff. Many thanks for your trust and using our travel service. We were thrilled reading your comment and feeling better to know that the flu didn't affect your enjoyment much during your vacation in Vietnam this time. We wish you a healthy and prosperous 2013... More

Hong Kong
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 28 January 2013

Last time when I came to Hanoi, Smiley was only a tour guide. I am now glad that he set up his own travel company. He took care of the details of my itinerary when I first contact him. He gave me some good advice and information but not pushy so that we still feel at ease even if his... More

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CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
16 February 2013

Hi Janet, Thank you for the review. It was truly our pleasure to put things together for your last trip to Vietnam with your friends and family. Smiley and I are happy to know that everyone had a good time in Hanoi and Halong Bay. We definitely hope to see you again in Vietnam for your further memorable experiences! Cheers... More

New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 January 2013

I feel extremely lucky that I visited Vietnam with Custom Vietnam Travel. I couldn't have asked for a better experience. Smiley, our guide, was more than a guide; he was a friend, teacher, and travel companion. His amount of knowledge was incredible -- he answered every question with in-depth information and clear explanations. He even gave me an excellent language... More

Was this review helpful? Yes 1
CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
31 January 2013

Xin Chao Rachel, Thanks for your terrific feedback. We are so glad to know that your first tour to Vietnam topped off a wonderful experience, although it was quite short. We had talked with our guides both Smiley and Giang and they wanted us to let you know that they did enjoy themselves moving around with you, too. Vietnam still... More

Canberra, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 January 2013

We've been on several tours with Custom Vietnam and all have been sensational, we've never once had a bad experience. They took us to the fabric markets just out of Hanoi and helped me choose some excellent fabrics, then took us to Hoi An to have suits and fashion jeans tailor made - all fabulous quality. Ive used their services... More

Was this review helpful? Yes 2
CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
31 January 2013

Hi Michelle and Mark, Thank you so much for taking time to write the lovely review. We are so grateful to you and your hubby for using Custom Vietnam Travel as your trustful tour operator in Vietnam regularly . Your feedback is indeed a big motivation for us to perform even a better job in the future. The village where... More

Vancouver
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 13 January 2013

Smiley is a great tour guide. We recently spent the day with him taking a two hour boat trip in the Tam Coc area of Vietnam and an unbelievable bicycle ride through remote areas of the country side. He is a very well informed person holding an in-depth knowledge of the geography and history of Vietnam. Smiley also has a... More

Was this review helpful? Yes 2
See 2 more reviews by nb n for Hanoi
CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
30 January 2013

Dear Nathan, Thank you for your generous comment, we are so pleased you enjoyed your day trip to Ninh Binh with Smiley. It is wonderful to receive such beautiful words on all aspects of the tour including our staff. Wish you and Susan all the best and see you on our way soon Phuong Nguyen More

Fort Lauderdale, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 January 2013

My wife and I are in our late 50's early 60's. We love to travel independently and have traveled all over the world. We have gone to south east Asia many times, but never have experienced anything like our trip with Custom Vietnam Travels. We were fortunate to have "Smiley" as our tour guide. He became more of a friend... More

Was this review helpful? Yes 2
CVT_Travel, Sales Manager at Custom Vietnam Travel Day Trips, responded to this review
30 January 2013

Hi Mr. Lee, Thank you for the great feedback and letting us know how our staff did to meet your travel expectation. We really enjoyed reading your sharing the nice experience of attending the 1st birthday of baby, the challenge of riding a motorcycle in Hanoi and more. Hope that our great guides will be taking you on more memorable... More

Stuttgart, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 22 December 2012 via mobile

Booked a driver and a guide to go to thay temple west of hanoi. Our advice: a) book another company b) if you book this company just get a driver. Our "guide" didn't know anything about the architechture or the sculptures or the history of the places we visited. he was either praying or waiting impatiently for us while incessantly... More

Was this review helpful? Yes 2
CVT_Travel, Managing Director at Custom Vietnam Travel Day Trips, responded to this review
27 December 2012

Dear Speedy187291, I am sorry to know that your half-day tour to Thay pagoda didn’t meet your expectation. After reading your feedback, we had a meeting with the guide and could imagine the problem you had. As you know that you booked this tour at last minute and by the time, our full-time guides were not available, we had to... More

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