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Roberts Hawaii Historical Valley & City Tour

680 Iwilei Road, Maui, HI
Website
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Ranked #282 of 316 activities in Maui
Type: Tours
Owner description: This tour is rich with history and beauty. You’ll see two of Maui’s most popular sights: Iao Valley and Lahaina Town. Iao Valley is a tranquil, lush... more » Owner description: This tour is rich with history and beauty. You’ll see two of Maui’s most popular sights: Iao Valley and Lahaina Town. Iao Valley is a tranquil, lush paradise of exotic plants and natural pools. During your journey into the valley, your guide will tell you about a famous battle that occurred in the area in 1790 that changed Hawaiian history forever. Rising 2,250 feet out of the earth you’ ll see a rock pinnacle, known as “Iao Needle.” This green stone pillar was used as a natural altar in ancient times. The top of the Iao Needle is sometimes hidden behind mist or clouds, but that often only adds to the drama of this extraordinary natural wonder. From there, you’ll head to the little historic fishing village of Lahaina. Now a mecca for shoppers and anyone seeking fun, it still harks back to the 1840s when up to four hundred whaling ships would anchor there. Check out the 110-year-old Banyan tree, the Pioneer Inn Hotel built in 1906, and the wharf’s bits of history that have been carefully preserved. Since the 1700s, when King Kamehameha made it his home, Lahaina has been a casual place of merriment. And it still is to this day.Iao Valley*Iao Needle*Lahaina*No host lunch* denotes stops made. « less
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72 reviews from our community

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Date Rating
Sacramento, California
Reviewer
5 reviews 5 reviews
3 attraction reviews
Reviews in 5 cities Reviews in 5 cities
1 of 5 stars Reviewed 4 May 2013

I called their office to schedule a shuttle from the Honolulu Airport to the hotel. The first guy hung up on me while he tried to put me on hold. Instead of seeing it as a sign I thought, 'Well, that can happen' and called again. What a mistake. This time I talked to Connie. What can I say, she... More

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Adelaide
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 14 March 2013

In Jan 2011 I did a 2 month trip around all of America, my favourite thing was crawling through dark lava tubes and seeing lava. I did this through Roberts Hawaii Grand Circle Tour. Last month, with 3 friends after my raving about how amazing it was convinced them to also do the Roberts Hawaii Grand Circle Tour. I checked... More

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Waikoloa, Hawaii
Reviewer
3 reviews 3 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 31 December 2012

Tai with Roberts Hawaii was a fantastic tour guide -- We got the historical perspective and an overview of life today on Maui -- He was open to questions and with humor and serious discussion led us from site to site -- We were not hurried but kept to schedule and even got a couple extra sidelights -- We could... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 19 August 2012 via mobile

What can I say if they forgot to pick me up at the hotel? I called to confirm the tour yesterday, everything OK. Booked Historical valley and city tour in Maui. As I am leaving tomorrow (yes, it happened today) they send someone to pick me up one hour after with two more people that were going to the airport.... More

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RobertsHawaii, Manager at Roberts Hawaii Historical Valley & City Tour, responded to this review
18 September 2012

Aloha Flavia2R, We're sorry to hear about your experience and hope your situation was taken care of. If not, please email customer.relations@robertshawaii.com immediately and a representative will assist you. We sincerely appreciate you taking the time to submit a review and notifying us about your experience. We use these reviews to continuously improve our services and systems. Mahalo, Roberts Hawaii More

Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
6 attraction reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 March 2012

We had one of those Entertainment Book coupons and felt it would be worth seeing. Just up front I need to give you a bit of advice. We booked our show out front from the show, and of course got up sold and cross sold like crazy to sit in on some sales presentation by this guy named Jeff at... More

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New York City, New York
Contributor
12 reviews 12 reviews
3 attraction reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 February 2012

My wife and I have been on a few harbor cruises and this is definitely the worst. We are not high maintenance at all. For $65 per person, we expect a decent vessel to cruise, decent entertainment and good food. All three things were missing from this experience. The vessel looks like it was built by hand in some guy's... More

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RobertsHawaii, Manager at Roberts Hawaii Historical Valley & City Tour, responded to this review
18 September 2012

Thanks again for your review. We've revised our menu and since February, we've brought a new chef on board. We really appreciate your feedback as we continually strive towards improving our services and systems. Mahalo, Roberts Hawaii More

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 31 January 2012

Over an hour bus ride through hotel stops in rush hour traffic. Cheering practice with the hostess for some inter-bus competition. If you like this sort of thing, good for you, I thought this was going to be a mellow, sunset cruise looking at city lights. The incessant cheering and yelling was annoying and a pure waste of time. Honestly,... More

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Jennifer L, Manager at Roberts Hawaii Historical Valley & City Tour, responded to this review
1 February 2012

Aloha, Thank you for your feedback, we are always trying to improve ourselves. Regarding your experience, our goal is to create a fun Hawaiian experience on this dinner cruise. Thank you again for taking time to review us, mahalo. Warmest aloha, Jennifer Lieu I E-Commerce Marketing Manager Roberts Hawaii 680 Iwilei Road, Suite 700 I Honolulu Hawaii 96817 More

Washington, District of Columbia, United States
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 28 January 2012

This was a total misrepresentation of the description. It advertised that it went to several locations for the dinner cruise. We did not leave the docking area. We pushed away from the dock and simply did small circles. We should have been informed before booking that the water was not ideal for going on the tour. They did not share... More

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Jennifer L, Manager at Roberts Hawaii Historical Valley & City Tour, responded to this review
1 February 2012

Aloha, Thank you for your feedback, we are always trying to improve ourselves. Regarding your experience, safety is one of our top priorities when operating the dinner cruise. The dinner cruise routes between down town Honolulu, and will take you out to see Diamond Head. We appreciate all feedback from customers, thank you again. Warmest aloha, Jennifer Lieu I E-Commerce... More

San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 27 January 2012

My friends and I all agreed that the food tasted gross. They will give you a drink coupon good for any drink between $4-6, mainly sodas and non alcoholic drinks in this priceline. If you want something fancy, you have to pay more. I felt sea sick after dinner, mainly because i didnt eat lunch as I was expecting a... More

Was this review helpful? Yes 1
Jennifer L, Manager at Roberts Hawaii Historical Valley & City Tour, responded to this review
1 February 2012

Aloha, Thank you for your feedback and taking time to review our product. We are happy to hear that you enjoyed the entertainment, and regarding the food, we just hired a new executive chef who will be revamping the menus. Thank you again. Warmest aloha, Jennifer Lieu I E-Commerce Marketing Manager Roberts Hawaii 680 Iwilei Road, Suite 700 I Honolulu... More

Fond du Lac, Wisconsin
Top Contributor
58 reviews 58 reviews
14 attraction reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 18 January 2012

This was an awesome show, we were all impressed by the grandure of the show, and the fire knife show at the end.

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