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City River Cruises

11 Princes Walk, Melbourne, Victoria 3004, Australia
+61 3 9650 2214
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Ranked #111 of 145 activities in Melbourne
Type: Boat Tours
4 visitor photos
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7 reviews from our community

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Date Rating
Mooloolaba, Australia
1 review
1 of 5 stars Reviewed 3 April 2013

This company has the worst customer service I have ever experienced. After enquirying 13 months in advance about this year's cruise for Melbourne Cup, I have been given the run around and contridicating information for the past 6 months. I was advised after the package was finalised I could go ahead with my booking, then weeks later told I couldn't... More

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Templestowe
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 2 March 2013

I booked this trip online through Viator. The website and ticket had no clear direction on how to get there or what time, when I called the phone number provided the hours were Mon-Fri 9-5.30. My ten year old and I wandered around and finally the captain of a ferry directed us up to the offices. Walking along I saw... More

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Kettering, United Kingdom
Contributor
14 reviews 14 reviews
7 attraction reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 February 2013

This company offers 2 cruises on the Yarra river. One upstream towards Herron Island and one into the city. I had already done the Herron Island cruise which was pleasant. Commentary on the way etc. I really wanted to do the river cruise into the CBD of Melbourne. I checked with the ticket office on Friday afternoon. The ticket seller... More

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Aus
Top Contributor
59 reviews 59 reviews
6 attraction reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 17 January 2013 via mobile

Very very hot day and we took the 2.30 boat. We broke down at Herring Island and spent 1 1/2 hours waiting for a tow. Chris, was magnificent and made sure guests were fed and watered. Got back to Fed Square by 5 - an interesting time had by all I think!!!!!

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Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 February 2012

Food my god and what food. if you cant find it here you need a white stick. the smells here make your mouth dribble and the bakery stuff is heart stopping creamy goodness!

Was this review helpful? Yes 3
See 3 more reviews by Woodyperth_12 for Melbourne
Heide, Germany
Senior Contributor
21 reviews 21 reviews
7 attraction reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 28 March 2011

While the ride down the river as such is a nice thing to do, to do it with City River Cruises is a rip off. Why? First of all, they left 10 min late and returned 10 minutes early so the listed 1 to 1 ¼ hour duration was a bad joke and marketing spin in their brochure. I brought... More

Was this review helpful? Yes 3
Washington
Top Contributor
230 reviews 230 reviews
72 attraction reviews
Reviews in 79 cities Reviews in 79 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 5 February 2011

There are many cruise companies that run cruises up and down Yarra River. We picked City River Cruises because of the size and appearance of the boats. They were nicely kept up, and the staff was very courteous. There are discount coupons to use as well. We selected the cruise through the city towards Docklands vs the sports complex, only... More

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See 21 more reviews by Brown_Samantha for Melbourne

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