To be told on the day that the highly publicised Nerf Battle Arena, had no power today, hence my son could not have his birthday party today, was in the circumstances perhaps understandable.
Although - contingency planning - seems to have escaped this venue, in more than one way, looking at all the reviews, perhaps use a generator?
Thank you for your feedback. We are sorry and totally understand your disappointment. As you mention, your booking/visit was the morning (after and during) the great storm that caused widespread damage in the county and throughout the country.
For health and safety reasons, the Family Park had to temporarily close as we cleared the damage (including broken windows, downed trees)...