Hello and thank you for paying us a visit on your adventures around the North East - TWICE! Glad you enjoyed our homemade offerings; every penny goes back into our conservation work so your support is really appreciated. Take care and we hope to see you again the next time you’re in the area :-) More

Hello there and a massive thank you for posting such a brilliant review! You’ve summed up really well one of the many benefits of being a member – a potential 364 days out a year, when you can visit us whatever the weather or season and there’ll always be something to see or do. Plus, as a charity, the money... More

Hi there and thank you so much for taking the time to review us! You’re so right about being able to see different things each visit, as our highlights constantly change with the seasons (although I’m not sure where summer has gotten to this year!?) and I’m so pleased to read that you find our staff ‘very friendly and knowledgeable’,... More

Hello and many thanks for your excellent review. It’s great to hear that you get so much from visiting us and we genuinely wouldn’t be able to do what we do without such loyal support. We also like to think of ourselves as something of an urban gem, given our immediate surroundings, which you’ve described perfectly! See you again soon... More

Hiya and thanks so much for your brilliant review. Our staff and vols really do pride themselves on being able to help visitors and members with any queries they might have, so I’ll certainly be passing on your positive comment about how informative you find them! We’ve recently added weekend flamingo talks to our repertoire, which will be running throughout... More

Hello and thank you for taking the time to post your lovely feedback. If you ever visit and are without a pushchair for when little legs get tired, please do let our admissions staff know as we have a spare buggy for just such an occasion! :-) More

Hi there and thanks so much for your wonderful review. It’s lovely to read about visitors of all ages really enjoying and making the most of our 103-acre site. Our staff and vols work continually hard to keep the visitor experience fresh with new exhibits and revamps, so it’s fantastic to have such positive feedback about these improvements. They also... More

Hello and thank you for your lovely review. It's always great to hear feedback, especially positive comments from an intrepid visitor who will get outdoors whatever the weather! Re the baby flamingos - they were recently microchipped in anticipation of them leaving their temporary home at the duckery and joining our adult Chilean flamingo flock. They will have a few... More

Many thanks for taking the time to write a review following your visit today. I've passed your kind comments on to our (very pleased!) catering team. FYI - the wonderful view that you mention, which includes majestic Eurasian cranes, was made extra special this week following news that a pair of cranes bred and released by the team at WWT... More