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Hydra River Guides

211 Bear Street, Alberta T1L 1A8, Canada
1 800 644 8888
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Ranked #12 of 184 activities in Alberta
Type: Tours
32 visitor photos
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134 reviews from our community

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Date Rating
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 26 September 2012

The whole family booked for the mild adventure (class 2 to 3 rapids) but having had such great fun on the milder section of the Kicking horse river we stayed on board to ride the classis section (class 3 & 4). The expereince was fantastic and our guide was great. Its exhilarating rather than scary so if you are unsure... More

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HydraBanff, General Manager at Hydra River Guides, responded to this review
26 October 2012

Many thanks for your informative review. At Hydra, we really do strive to provide a fun and exhilarating family experience.Thanks for choosing to raft with us. We hope to see you on the river again some day! Kind regards, Tanya More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 22 September 2012

Because I am not the sort of person who thinks it is alright to die while rafting on a river anytime soon, safety was pretty important and I must say that Hydra (in addition to their wonderful flush toilets) took every precaution to ensure the safety of all who choose to raft with them. Safety brief was thorough and pretty... More

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Saskatoon, Canada
1 review
5 of 5 stars Reviewed 10 September 2012

This was such an amazing tour! totally workth the money. My boyfriend and I signed up for the zip lining and rafting tour! So good!! you Zip line into the rafting grounds, they feed you a great BBQ and then get about a half hour safety speech and then you sail off. We went the first week of Sept 2012... More

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Alamo, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 September 2012

The river rafting experience was a great one - our guide Hanna made it even greater, she was great in giving safety instructions but even better in manouvering the raft through the rocks and the waters. My six year old son loved it for the easy part and then he got off and I went to the end. These guys... More

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HydraBanff, General Manager at Hydra River Guides, responded to this review
26 October 2012

Thank you for taking the time to review our rafting product. We strive to offer a safe and fun rafting experience. Glad to hear you are hooked on rafting, we are too! If you are ever in the area again, we would love to see you! Kind regards, Tanya More

Gananoque, Canada
1 review
5 of 5 stars Reviewed 30 August 2012

Hydra River Guides started out explaining safety procedures, plan A's, plan B's, and as they called it plan Z's. Hydra was very organized when handing out gear, with a big group they had everyone taken care of in minutes. As a single traveler I found the river guides did a great job at starting conversation amongst everyone in the raft,... More

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Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 August 2012 via mobile

Me and the wife went white water rafting on the Kicking Horse River last week. Everything was great. barbeque lunch wasn't bad, safety demonstration and talk seemed comprehensive and thorough but easy to understand. Then the rafting was great - I've never been before and found the combo of grade 3 & 4 rapids really fun. All the staff were... More

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Winnipeg, Canada
Top Contributor
63 reviews 63 reviews
5 attraction reviews
Reviews in 37 cities Reviews in 37 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 28 August 2012

This was something my husband wanted to do, and I went along. I'm glad I did! Yan (I think I called him Yam for the first half hour) was an awesome guide. He knew what he was doing in the raft, he had a personality, and don't get me wrong, I love my Aussies and Kiwi's, but he's from Alberta... More

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HydraBanff, General Manager at Hydra River Guides, responded to this review
26 October 2012

Many thanks for your kind and honest review. Jan (or Yam - we loved that!) is a very experienced and passionate guide. We are pleased you had a great time rafting with us and hope to see you again soon. Hopefully next time you will get to enjoy our delicious BBQ lunch! Kind regards, Tanya More

Houston, Texas
1 review
1 of 5 stars Reviewed 27 August 2012

The Hydra River Guides management office (Banff, Alberta) allowed an unauthorized person to charge my credit card for an upgrade on a tour package in August 2012. I learned about the tour upgrade and related charges on the night before a scheduled river rafting trip at their facility on the Kicking Horse River. When I called to complain about the... More

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HydraBanff, General Manager at Hydra River Guides, responded to this review
29 August 2012

We appreciate your feedback. We pride ourselves on our excellent customer service and would like to address the concerns listed in your review. There was a key contact for your group (although you did pay seperately) that organized your tour. The contact was someone known to you, as he was the organizer (not an unathorized person). As the tour included... More

Edmonton, Alberta, Canada
1 review
5 of 5 stars Reviewed 24 August 2012

What is there not to like about this place! Aussies all around and an awesome trip! Bought two trips off of steal the deal a few weeks back, sat up front of the raft even though I was terrified but felt safe the whole time. Burgers and camp fires and friendly people all around. Highly recommend this company!

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Saskatoon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 August 2012

This was my 3rd year rafting with Hydra River Guides, and once again it was great. This year our guide was Jan. He is a great guide, was telling us about the river and a little history an facts about the river and area. Which keeps the tour interesting. -Lunch was good too as always, they had burgers, (Beef, chicken... More

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HydraBanff, General Manager at Hydra River Guides, responded to this review
30 August 2012

Hello, Thanks so much for choosing to raft with Hydra for the 3rd year in a row. We appreciate your comments about the guides, lunch and equipment as we really do try and create the best possible rafting experience. We know you have choices about who to raft with and appreciate you choosing us!! See you again next year Kind... More

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