If you want a tour service while in Playa del Carmen, Jay Fletcher at Your Private Tour is the guy to see. From the initial email communications to meeting him in person, Jay was top notch and a pleasure to deal with. In fact, it was Jay's initial email communications that answered all of our questions promptly and clearly and... More

We had a truly amazing day. Pato was our guide, and Arturo our driver. We were the only couple on the trip which was WONDERFUL. the van we drove in was new and very spacious and comfortable. We had one of the best days of our lives visiting Tulum, the caves, Akumal, and Yal Ku lagoon. Pato knew to point... More

My wife and I read the reviews and decided even before leaving home to email Jay and book a tour. Jay responded to our inquiries very quickly and we booked our tour for the 4th of April. We confirmed when we hit the ground that we were at our hotel (Valentine Imperial Maya). Pato our guide picked us up at... More

I previously wrote a review of Your Private Tour on April 17, 2012, but felt compelled to write again as recently took my fourth tour with them and it was just as wonderful this time as the first. I have done this tour with my husband, sisters, daughter and her family with young children, and nieces, and they all thoroughly... More

We booked separate tours to Chitzen Itza and Coba and had a terrific time on both. Jay was courteous and responsive throughout the booking process and we thought it a nice touch that he does a "meet and greet" with tour participants. Based on our experience and reviews I've read, you should assume you will be part of a party... More

Please read this review after the review by ilsy80 below. We were the other two people on her trip and I agree with every word she has written. The trip seems expensive at first but because we were a group of only 4 we fitted in 4 experiences in one day plus lunch and did not have to accommodate a... More

I am still very excited and happy...a week after my tour day with Your Private Tour! It was truly an amazing day together with my family- parents, sister, cousin and our great guide Rod- our new favorite Mexican "primo"! He was easy to get along with, as we felt we had known him for a long time and he had... More

I can`t say enough about this great company! Jay made booking so easy, he answered all of our questions and was always quick to respond. Rod, our guide, was so helpful and so informative! Breakfast at our hotel didn`t begin until 7am which was when we were picked up so Rod took us to a local supermarket so we could... More

I wrote my review last night but somehow didn't post it correctly so here goes again! My husband and I returned from our basic tour plus Tulum ruins with Karen yesterday and we both agreed we had the most fantastic day! Firstly - booking the tour was a breeze via emails with Jay. He responded to emails really promptly and... More